Privacy Policy

This privacy policy (this "Policy") explains how personal information is collected, used, and disclosed by hungerista.com (collectively, "Hungerista," "we," "our" or "us"). This Policy applies to visitors and users (individually,"you") of hungerista's website and other online services (each, a "Site," and collectively, our "Sites"), although not all services described here are available in all jurisdictions. By visiting or using our Sites, to the extent permitted by applicable law, you are consenting to us gathering and processing information about you in accordance with this Policy, although consent may not be required for all of the elements described in this Policy. For particular types of information or processing, we may provide you with choices or request your further consent related to what information we collect and how we may process it.

 

Third parties (such as restaurants at which you may make reservations, join waitlists or pay through our Sites, issuers of Merchant Gift Cards (as this term is defined in the you purchase through our Sites, and social networks that you use in connection with our Sites) may also collect, use, and share information about you. This Policy does not cover such third parties or their services and we do not take any responsibility for how such third parties may use any information they collect. For information about third-party privacy practices, please consult with them directly.

BRIEF OVERVIEW

 

Information We Collect

We may collect Personal Information and Device Information in connection with your registration, use, purchase, or inquiries on or about our Sites that link to this Policy.

How We Use Your Information

We may use your information to provide services, respond to and fulfill your requests, operate and market our Sites, comply with applicable law, and as otherwise permitted by applicable law.

How We Share Your Information

We may share your information with restaurants,restaurant groups,restaurant affiliates, gift card merchants, our affiliates, subsidiaries, business partners, service providers and other third parties to provide our Sites and fulfill your requests, and as otherwise consented to by you or as permitted by applicable law. Under certain circumstances, we act merely as the data processor of your information. 

Security of Your Information

We maintain commercially-reasonable technical, administrative, and physical security measures designed to protect your information.

Cookies and Other Tracking Technologies

We may use cookies and similar technologies to help provide our Sites, offer you a more personalized user experience and market products and services to you.

Your Choices

You can opt out of receiving marketing communications from us, change your communication preferences, update your location sharing, and/or opt-out of certain sharing of your information with third parties. 

Access and Correction of Your Information

We provide you with the opportunity to be informed of whether we are processing your information and to access, correct, update, oppose, delete, block, limit, or object, upon request and free of charge, to our use of your information, to the extent required by applicable law. 

International Transfers

We may transfer your information outside of your home country. To protect your information, any such international transfers will be made in accordance with applicable law.

Links to Other Websites

Our Sites may contain links to other websites or services that are not owned or controlled by Hungerista , including links to websites of our advertisers, sponsors and partners. 

Changes to This Policy

You will be notified about any material changes to this Policy via a posting on our Sites, and as otherwise required by applicable law.

Contact Us

If you have questions about this Policy, please contact us.

Notices to Residents of Certain Jurisdictions

Residents of certain countries and geographies may have additional rights.

 

INFORMATION WE COLLECT

Personal Information. By visiting or using our Sites, we may collect the following categories of personal information ("Personal Information") you provide to us: name; email address; postal address; phone number (including your mobile phone number); billing information; survey responses; demographics; primary dining city; current and past restaurant reservation details; booking path; favorite restaurants; searches; sites or restaurant pages visited; special restaurant requests; dining activity (e.g., frequency, restaurants, restaurant type, meal type, cancelations, no-shows); dining preferences; marketing responses; account settings; passwords;, or, your restaurant reservations through our Sites; customer support and other requests you make through our Sites; restaurant reviews and other information you provide on our Sites; and other information you may provide about yourself or others to our Sites or to which you provide us with access via third-party platforms.

Device Information. When you visit our Sites, some information is automatically collected from devices (e.g., mobile, computer, laptop, tablet) used to visit or use our Sites including, but not limited to, operating system, access times, browser information (e.g., type, language, and history), settings, and other data about your device that we use to provide the services or as otherwise described in this Policy ("Device Information"). We also collect information about your usage and activity on our Sites using certain technologies, such as cookies, web beacons and other technologies.

Location Information. If you use our Site, we may receive your generic location (such as city or neighborhood) or, with your consent, precise geographic location data from your mobile device when the app is running and when it is not running. We may, for example,receive this information when you select restaurant search locations, enter your local dining city in your account profile, when you are in proximity to certain beacons, choose to publish your location in reviews you leave for Restaurants on the Sites, or in your comments or communications with us. We may use and store this information to provide and improve features of our Sites, for example, to tailor our Sites on a needs-based manner to provide you more relevant content about restaurants in your dining city. Please see the Your Choices section, below, for more information about how to adjust your preferences, including those related to location information.

Personal Information, Device Information, and location information are collectively referred to as "your information."

II.HOW WE USE YOUR INFORMATION

We may use your information for the following purposes ("Purposes"), to: provide you with the services,  and functionality offered on our Sites and fulfill your requests, including, but not limited to, making reservations, reviewing restaurants, communicate with you about special offers and other marketing communications; operate and improve our Sites, products, services, and functionality; process and deliver contest entries and rewards;; personalize your experience on our Sites, including displaying relevant advertising; provide information, services and products to our customers, including restaurants and their restaurant groups and restaurant affiliates; link or combine with other information we get from third parties to help understand your needs and provide you with better service; perform statistical analysis; protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; comply with our policies, procedures and legal obligations; and as otherwise consented to by you and as required or permitted by applicable law.

Electronic Communications. Consistent with the above Purposes, we may communicate with you via electronic messages, including email, text message, or mobile push notification to, for example: send you information relating to our products and services, including reservation and waitlist confirmations and updates, receipts, technical notices, updates, security alerts, and support and administrative messages; communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services offered by Hungerista , our parent companies, our subsidiaries, our affiliates, restaurants, and other business partners. With your consent, we may contact you at the mobile phone number that you provide to us by way of direct dial calls, autodialed and prerecorded message calls, and text messages in connection with the above Purposes.

Retention. We will retain your information for the period necessary to fulfill the Purposes outlined in this Policy and as otherwise needed to comply with applicable law and internal company policies.

III. HOW WE SHARE YOUR INFORMATION

Information Shared With Restaurants and Their Affiliates

When you make a dining request through our Sites, such as a restaurant reservation, joining a restaurant waitlist, we automatically provide certain categories of your information to the restaurant in order to facilitate your request. For requests to dine, this information may include your name, dining profile, time and date of visit, party size, your phone number, your dining preferences, guest information, any special requests or comments that you choose to submit (if any), and your email address. If you provide a mobile phone number in connection with your dining request, restaurants may send you text messages regarding your dining request.

When you make a dining request, we may also share with the restaurant additional information about you, such as information about your dining activity and history, and/or information that we collect from third parties. Specifically, we or the restaurant may share your information (such as meal or seating preferences and special occasions) with other restaurants in the same restaurant group to enhance the hospitality such restaurant group provides you when you dine with them (such as, trying to seat you by a window, if you previously expressed a preference for window seating) (“customized service”) and to improve the restaurant’s table and shift planning. In addition to providing you with more customized service, we or the restaurant may, as permitted by applicable law, share your information with such restaurant’s restaurant affiliates to support operations, such as to perform analytics, tailor marketing to you, support a loyalty program that you have chosen to participate in, and improve their services. The Hungerista entity identified here would be the services provider/data processor of the restaurants under these Hungerista programs.

We may share with restaurants summary reports of feedback from diners. If you provide comments about a restaurant through our Sites, these comments may be shared with or may be accessible by that restaurant

Information You Share Socially

Our Sites may allow you to connect and share your actions, comments, content, and information publicly or with friends. Our Sites may also allow you to connect with us on, share on, and use third-party platforms, including those on which Hungerista has a presence.

Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. Hungerista also does not control the privacy practices of third-party platforms. Please contact those sites and services directly to learn about their privacy practices.

Other Sharing

We do not share your information with third parties other than as described above and as follows:

  • We may share your information with our affiliates, subsidiaries, and business partners. By visiting or using our Sites or otherwise providing us with your information, you consent to this transfer of your information throughout the global Hungerista network of entities.
  • We may share information with third-party vendors, consultants, and other service providers who perform functions on our behalf (e.g., hosting or operating our Sites, data collection, reporting, ad response measurement, site analytics, data analysis, delivering marketing messages and advertisements, processing credit card payments, and providing fraud detection services). We do not authorize these third parties to use your information for purposes other than for which it has been provided and do not authorize these third parties to disclose that information to unauthorized parties
  • We may disclose your information to regulatory authorities, courts, government agencies and other third parties where we believe that doing so would be in accordance with or permitted or required by any applicable law, regulation or legal process, to defend the interests, rights, and/or property of Hungerista or others, or to respond to emergencies.
  • We may disclose or transfer your information to a third party if we sell, transfer, divest, or disclose all or a portion of our business or assets to another company in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction, or proceeding.
  • We may share aggregate statistical data for the improvement of services offered by our Sites. We may also share aggregated or de-identified information with third parties in our discretion.
  • We may otherwise share your information as directed by you or subject to your consent. 

SECURITY OF YOUR INFORMATION

Hungerista takes commercially-reasonable technical, administrative, and physical security measures designed to protect your information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

COOKIES AND OTHER TRACKING TECHNOLOGIES

We collect information about your usage and activity on our Sites using certain technologies, such as: cookies, web beacons, and other technologies. Third parties may also view, edit, or set their own cookies. We and our third-party service providers, advertisers, and/or partners may also place web beacons for such third parties. The use of these technologies by such third parties is subject to their own privacy policies and is not covered by this Policy, except as required by law.

YOUR CHOICES

Email. If you do not want to receive marketing and promotional emails from Hungerista , you may click on the "unsubscribe" link in the email to unsubscribe and opt-out of marketing email communications. Alternatively, to the extent that applicable law requires your prior opt-in consent to receive marketing and promotional emails, you can choose not to opt-in.

Mobile Push Notifications. You can use the settings on your mobile device to enable or turn off mobile push notifications from Hungerista .

Cookie Choices. To exercise choices regarding cookies set through our website, as well as other types of online tracking and internet advertising.

VII. ACCESS AND CORRECTION OF YOUR INFORMATION

If you have created an online account with us and would like to update the information you have provided to us, you can access your account to view and make changes or corrections to your information. You may also contact us as detailed in the Contact Us section, below.

CHANGES TO THIS POLICY

Except to the extent limited by applicable law, we reserve the right to update this Policy to reflect changes to our information practices by prominently posting notice of the update on our Sites. Any updates will become effective immediately after posting the updates to this Policy and apply to all information collected about you. You agree that you will review this Policy periodically. If we make any changes to this Policy, we will change the "Last Updated" date above.

CONTACT US

If you have any questions about this Policy or information we have collected about you, please contact us by email at Support@Hungerista.com